Privacy Policy

Your trust is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you use our services.

 

1. Information We Collect

When you interact with Whispering Echo Creations, we may collect the following information:

  • Contact Information: Your name, email address, and phone number (if provided) when you inquire about a project.
  • Payment Information: Details needed to process payments, such as your billing address. We use a secure third-party payment processor, and we do not store your full credit card details.
  • Project Information: Your original pet photos and any details you provide about your vision for the project.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To communicate with you about your project.
  • To process payments and complete your order.
  • To provide and deliver our services to you.
  • To improve our services and your experience.
  • With your explicit consent, to use your “before and after” photos in our portfolio and marketing.

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only when necessary to provide our services, such as:

  • Payment Processors: To process your payment securely.
  • File Transfer Services: To securely send you your final high-resolution files.

We will never share your original photos or personal details for any other reason without your specific permission, except when required by law.

 

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. While no method of transmission over the internet is 100% secure, we use reputable services and practices to protect your data.

 

5. Your Rights

You have the right to access, correct, or request the deletion of your personal information. If you have any questions or wish to exercise these rights, please contact us.

 

6. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date at the top will be updated.

 

7. Contact Us

If you have any questions about this Privacy Policy, please don’t hesitate to contact us at info@whisperingecho.co.za.

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